Privacy Policy

Introduction

AVD Avondale Concrete ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website or services.

Information We Collect

We collect information that you provide directly to us when you:

• Request a quote or consultation
• Contact us by phone, email, or through our website
• Schedule services or sign a contract
• Provide feedback or reviews

This information may include your name, address, phone number, email address, property details, and project requirements. We may also collect payment information when processing transactions.

How We Use Your Information

We use the information we collect to:

• Provide quotes and schedule consultations
• Deliver our concrete services and complete projects
• Communicate with you about your project
• Process payments and maintain financial records
• Improve our services and customer experience
• Send you updates about your project or our business
• Comply with legal obligations and resolve disputes

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Service providers who help us operate our business, such as payment processors or scheduling tools
• Subcontractors or suppliers involved in your project, but only to the extent necessary to complete the work
• Legal authorities when required by law or to protect our rights
• Business successors in the event of a merger, acquisition, or sale of assets

All third parties we work with are required to maintain the confidentiality of your information and use it only for the purposes we specify.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes physical, electronic, and administrative safeguards. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Request deletion of your information, subject to legal requirements
• Opt out of marketing communications
• Object to certain uses of your information

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience and analyze website traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: